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Is Entertainment Earth Legit? Action Figure Retailer Review

Updated: January 2026

Entertainment Earth is 100% legitimate (real business, ships products) - NOT a scam.

But has serious issues: (1) Backordered preorders for 6-12 months (longer than competitors), (2) Charges shipping even when item goes out of stock, (3) $80 free shipping threshold is too high, (4) Their shipping cost is 'egregious,' (5) Preorders often already available in-store elsewhere by the time they ship. Good: packaging is excellent, good communication. Use for in-stock items only. Avoid preorders. Better alternative: BBTS (Bigbadtoy Store). For action figures, Entertainment Earth should be last resort, not first choice.

Key Findings

What It Is

Legitimate action figure/collectible retailer

Main Risk

Backordered preorders for 6-12 months (slower than others)

Best Action

Use Entertainment Earth ONLY for in-stock items

The Pattern

→Legitimate action figure/collectible retailer
→Been in business many years
→Sells Marvel Legends, Figuarts, Japanese imports
→Ships items when received from supplier
→Excellent packing/packaging quality
→Responsive customer service
→Offers preorders for upcoming releases
→Free shipping available ($80 threshold)

Red Flags

Warning: Backordered preorders for 6-12 months (slower than others)
Warning: Charges shipping even when preorder cancelled
Warning: Charges shipping even when item goes out of stock
Warning: $80 free shipping threshold (very high)
Warning: Shipping costs are 'egregious' and high
Warning: Items available in stores before they ship from EE
Warning: Often accepts more preorders than stock received
Warning: Ship-out delays on in-stock items (slow fulfillment)
Warning: Credit card scam allegations (old Reddit posts from 6 years ago)
Warning: Prices not particularly competitive
Warning: Can't compare seats before purchase (preorder mystery)

What To Do

1Use Entertainment Earth ONLY for in-stock items
2AVOID all preorders from EE
3Use BBTS (Bigbadtoystore.com) for preorders instead
4Check BBTS first before using EE
5Only order if eligible for $80 free shipping
6For preorders: buy from BBTS or directly from retailers
7Monitor your credit card for any unauthorized charges (old concern)
8Check stock availability before ordering
9Have backup retailer ready if EE is backordered

What NOT To Do

✕Don't preorder from EE (6-12 month delays)
✕Don't expect quick shipping (slower than competitors)
✕Don't assume preorder will arrive on release date
✕Don't pay $80+ shipping for small orders
✕Don't assume their prices are competitive
✕Don't order if item shows available elsewhere
✕Don't expect 'first to ship' status (false advertising)
✕Don't use as primary retailer (better options exist)
✕Don't assume old credit card scam issues are resolved (caution)

Copy-Paste Script

Entertainment Earth Order: [number]. Preordered [item]. Backordered [X] months while item available everywhere else. Cancelled. Issue: Charged shipping despite cancellation. Demanding full refund.

FAQ

Is Entertainment Earth a scam?

No - 100% legitimate business. Ships real products with excellent packaging. But has serious reliability issues with preorders. Better to use for in-stock items only. Preorders take 6-12 months (slower than BBTS). Shipping costs are high and they charge even when items go out of stock.

Why are Entertainment Earth preorders so slow?

They accept more preorders than stock received in first shipment. Items ship in priority order (full cases before individual items), which delays individual collectors. BBTS handles this better. For preorders, use BBTS instead of EE.

Does Entertainment Earth have credit card scam issues?

Old Reddit posts from 6 years ago mentioned credit card scams. Current information not detailed. Worth using credit card (fraud protection) and monitoring. But company has been operating legitimately for years. Monitor closely.

What's the difference between Entertainment Earth and BBTS?

Both sell same figures. EE has slower preorder fulfillment (6-12 months vs faster at BBTS). EE shipping costs higher. Both have excellent packaging. BBTS preferred by collectors for preorders. EE fine for in-stock items only. Compare prices always.

Should I preorder from Entertainment Earth?

No - use BBTS instead. EE takes 6-12 months to ship preorders while items available in stores. By time EE ships, items often on clearance elsewhere. Use EE for: in-stock items, clearance sales. Avoid: all preorders.

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