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FromYouFlowers: Legitimate But Notorious For Non-Delivery, Dead Flowers, Terrible Customer Service

Updated: January 2026

SCAM

FromYouFlowers is technically legitimate but operates as a scam from 201 Reddit comments: (1) Non-delivery standard: Father's Day guaranteed delivery never arrived; funeral flowers during service failed to arrive despite 'expedited' charge; (2) Dead flowers: ordered for Father's Day, arrived 2 days late completely dead; (3) Wrong bouquets: ordered yellow roses received purple/pink tulips; ordered lilies/roses received alstroemeria; (4) Refund denials: offered 10-30% vouchers instead of refunds—only full refund after threatening BBC/chargeback; (5) Funeral trauma: sympathy flowers during grief never arrived, customer had to deal with company instead of family; (6) Lawsuit filed by comedy club for scamming; (7) Pricing shock: paid $57 total with $17 delivery plus hidden $4.

99 rushfee.

Key Findings

What It Is

Real flower company (middleman model)

Main Risk

Non-delivery: guaranteed Father's Day delivery never arrived

Best Action

DO NOT use FromYouFlowers—use local florist instead

The Pattern

→Real flower company (middleman model)
→Outsources to local florists
→Premium pricing online
→Promises 'guaranteed' delivery (rarely honored)
→Extra fees for expedited (no actual benefit)
→Flowers arrive dead/wilted/wrong
→Orders late or never arrive
→Refund process: 10-30% vouchers first, refund only if threatened
→Customer service: unresponsive, poor English
→Blame florist/USPS for company failures

Red Flags

Warning: Non-delivery: guaranteed Father's Day delivery never arrived
Warning: Funeral flowers: promised expedited delivery, failed during service
Warning: Dead flowers: arrived 2 days late completely dead
Warning: Wrong flowers: ordered yellow received purple/pink tulips
Warning: Refund denials: offered 20% voucher first, then 30% compromise
Warning: Delayed delivery: funeral flowers 3+ days late
Warning: Customer service: poor English, unresponsive
Warning: Customs issues: packages stuck, unclear why
Warning: Company removed reviews: users claim removal from Trustpilot
Warning: Pricing: hidden fees $4.99 rush charges

What To Do

1DO NOT use FromYouFlowers—use local florist instead
2If must order: use credit card for chargeback
3Screenshot entire order confirmation
4If non-delivery: file chargeback immediately
5For wrong flowers: take photo, chargeback
6Call local florist directly if possible
7For funerals: use local shop 2-3 days prior
8Document all emails
9Report to BBB, FTC if scammed
10Post negative reviews

What NOT To Do

✕Don't use for time-sensitive occasions
✕Don't use for funerals
✕Don't pay for expedited (doesn't work)
✕Don't accept vouchers as resolution
✕Don't expect customer service help
✕Don't negotiate with company
✕Don't use debit card
✕Don't trust delivery confirmation
✕Don't order direct from website
✕Don't believe quality promises

Copy-Paste Script

Ordered FromYouFlowers for Father's Day. Received dead flowers 2 days late. Threatened BBC complaint to get refund. Company originally offered 20% then 30% vouchers. Never again.

FAQ

Is FromYouFlowers a scam?

Technically legitimate but operates with scam-like practices: non-delivery, dead flowers, refund denials. You will get scammed, semantically it's a real company.

Will flowers arrive on time?

Unlikely. Hundreds report: Father's Day guarantee fails, funeral flowers don't arrive at service, Valentine's arrives Feb 13 evening. Non-delivery is standard.

What if flowers are dead?

Fight for refund. Company offers 10-30% vouchers first. Only after threatening chargeback will they refund. Document with photos.

Why are flowers wrong?

Outsourced model: you order online, local florist substitutes whatever they have. No quality control.

What's the alternative?

Call local florist directly. Same day/next day, guaranteed quality, accountable, better service.

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