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Is Giga-Tires Legit? Online Tire Retailer Review

Updated: January 2026

MIXED

Giga-Tires is real and ships actual tires, but has major issues.

Walmart uses them for online tire orders. Mixed experiences: some get tires quickly, others report missing tires (ships 2 of 4), sudden cancellations, terrible customer service, and deceptive shipping tricks. Prices are low but shipping can be $300-$500. Use PayPal for protection. Risky but can work if you're prepared for problems.

Key Findings

What It Is

Low tire prices compared to local shops

Main Risk

Shipping trick: Ships 2 of 4 tires with fake tracking numbers

Best Action

Always pay with PayPal for buyer protection

The Pattern

→Low tire prices compared to local shops
→Ships from NJ warehouse
→Walmart's online tire fulfillment partner
→'Secret price mode' gives extra discounts
→Shipping costs vary wildly ($95-$500)
→Ships fast when it works (2-3 days)
→Customer service is nearly impossible to reach
→Some orders cancelled last minute without explanation

Red Flags

Warning: Shipping trick: Ships 2 of 4 tires with fake tracking numbers
Warning: Claims each tracking shows 2 tires, but only 1 per shipment
Warning: Forces weeks-long carrier investigation before sending missing tires
Warning: Customer service unreachable (hours on hold, no callback)
Warning: Virtual assistant is useless
Warning: Random order cancellations after shipping confirmation
Warning: Name/address must exactly match billing or order cancelled
Warning: High shipping costs hidden until checkout ($300-$500 common)
Warning: Thai company with no US customer service

What To Do

1Always pay with PayPal for buyer protection
2Screenshot everything - order conf, tracking, emails
3Use 'secret price mode' - enter email for extra discount
4Verify shipping cost before confirming order
5Ensure billing name/address exactly matches delivery
6Count tires immediately upon delivery
7Compare total price (tire + shipping) with local shops
8Order through Walmart if you want easier returns

What NOT To Do

✕Don't use debit card - credit card or PayPal only
✕Don't accept partial shipments without complaint
✕Don't wait weeks to report missing tires
✕Don't trust tracking numbers that say '2 tires' per box
✕Don't expect customer service to help
✕Don't order if you need tires urgently
✕Don't assume low tire price means good total deal (check shipping)

Copy-Paste Script

Order [number]. Paid for 4 tires. Received only 2. Tracking shows 2 shipments but each box had 1 tire. Missing 2 tires. Ship immediately or full refund. If not resolved in 48 hours, I dispute via PayPal.

FAQ

Is Giga-Tires a scam?

Not exactly - they're a real company that ships actual tires. But they use shady practices like shipping incomplete orders and being impossible to contact. Walmart uses them for online tire fulfillment. It's legit but very risky. Works about 60% of the time.

Why does Giga-Tires only ship 2 of 4 tires?

Scam tactic. They ship 2 tires with tracking that claims 2 tires per box, but each box has only 1. When you complain about missing tires, they say tracking shows they shipped all 4. Forces you into weeks-long investigation before they send the rest. Use PayPal to dispute immediately.

How much is shipping from Giga-Tires?

Varies wildly based on location: $95-$500 for a set. Sometimes shipping costs more than the tire savings. Always calculate total (tire + ship) vs local shop before ordering. Hidden shipping costs make the 'deal' not worth it in many cases.

Can I reach Giga-Tires customer service?

Basically no. Hours-long hold times, no callbacks, virtual assistant is useless, emails ignored. Thai company with minimal US support. This is the biggest risk - if something goes wrong, you're on your own. Use PayPal to bypass their 'support.'

Should I buy tires from Giga-Tires?

Only if: (1) You use PayPal, (2) You can wait 2-4 weeks if problems arise, (3) Total price beats local shops by $100+, (4) You're prepared to fight for missing tires. Otherwise, buy from local shop or Tire Rack. Not worth the stress to save $50.

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