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Is GoTickets Legit? Ticket Reseller Review

Updated: January 2026

GoTickets is technically legitimate (tickets usually work) but practices extreme price gouging.

Charges 2-2.5x face value or venue prices without transparency. Tickets won't display until event day (anxiety tactic). Fake/nonexistent parking areas offered at double normal rates. Claims 'all sales final' - refuses refunds even for overcharging. Some users not delivered tickets before event. Customer service is bots + rude humans. Better alternatives: Buy direct from venue, use StubHub/SeatGeek, or use TickPick (lower fees). Only use GoTickets if desperate and willing to overpay significantly.

Key Findings

What It Is

Real secondary ticket marketplace

Main Risk

Prices 2-2.5x face value (extreme markup without notice)

Best Action

Check venue's official website FIRST before any reseller

The Pattern

→Real secondary ticket marketplace
→Sells resale event tickets
→Offers tickets for concerts, sports, shows
→Prices 2-2.5x higher than face value
→Does not disclose seat numbers until event day
→Offers parking (often fake/overpriced)
→Mobile app-based delivery
→Customer service primarily bots

Red Flags

Warning: Prices 2-2.5x face value (extreme markup without notice)
Warning: Example: Sphere tickets $572 from GoTickets vs $250 direct
Warning: Example: Miku Expo $190 from GoTickets vs $70 from official site
Warning: No seat information until day of event
Warning: Parking offerings for nonexistent/far away lots
Warning: Parking charged at double normal rates
Warning: Claims 'all sales are final' on overpriced purchases
Warning: Refuses refunds even when overcharged on receipt
Warning: Deceivingly appears to be official venue site
Warning: Some tickets not delivered before event start
Warning: Bot customer service (useless)
Warning: Human support is rude/dismissive
Warning: Charges more than they list on receipt
Warning: Sells tickets that haven't even gone on sale yet

What To Do

1Check venue's official website FIRST before any reseller
2Compare prices across: SeatGeek, StubHub, TickPick, venue direct
3If prices seem too high on GoTickets, they probably are
4Use credit card (for dispute/chargeback protection)
5Screenshot the price before confirming purchase
6If overcharged (charged more than receipt), dispute immediately
7Threaten credit card dispute if they refuse refund
8Reference consumer protection laws in your state
9If tickets don't arrive before event: dispute charge as non-delivery
10Report deceptive pricing to FTC
11Check if business practices are illegal in your state

What NOT To Do

✕Don't buy from GoTickets without comparing direct venue pricing
✕Don't assume seat selection info will come before event
✕Don't book parking through GoTickets
✕Don't accept 'all sales are final' policy for overcharging
✕Don't wait until last minute (could miss event entirely)
✕Don't use debit card (use credit for protection)
✕Don't accept bot offers without escalation
✕Don't give up if they refuse refund (persistent threats work)
✕Don't trust their claim that 'all resellers work this way'
✕Don't believe 'selling fast' pressure tactics

Copy-Paste Script

Purchased tickets from GoTickets for $[X]. Direct venue price was $[Y] (2-3x markup). No seats disclosed until event day. Demand refund or full chargeback - deceptive pricing practice.

FAQ

Is GoTickets a scam?

Not technically a scam (tickets usually work) but practices predatory pricing. Markups of 2-2.5x are standard. Example: Sphere tickets $572 from GoTickets, $250 direct. They don't disclose this upfront. Most people feel scammed after realizing they massively overpaid.

Why are GoTickets so expensive?

They're a reseller charging extreme markups (100-150% above face value). They don't disclose seat numbers until day-of (pressure tactic). They also sell fake/nonexistent parking at inflated prices. It's pure price gouging - avoid.

When will I get my seat numbers from GoTickets?

Not until the day of the event. This is intentional - once you've bought the ticket, you can't back out. If seats are bad, you're stuck. They claim promoters don't release seats earlier - this is sometimes true but GoTickets uses it as cover to hide the markup.

Can I get a refund from GoTickets?

Officially: No, 'all sales are final.' Practically: Threaten credit card dispute or chargeback. Mention consumer protection laws and deceptive pricing. Many users report getting full refunds only after threatening legal action and chargeback. Persist long enough and they cave.

Should I buy from GoTickets?

No. Check the official venue first. If cheaper there, buy direct. Use SeatGeek/StubHub/TickPick which have lower fees and clearer pricing. Only use GoTickets if: (1) Tickets nowhere else, (2) You have credit card chargeback ready, (3) You accept 2x+ markup. Better alternatives almost always exist.

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