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Is SupportPets Legit? ESA Certificate Scam Review

Updated: January 2026

SCAM

SupportPets is 100% a scam selling fake ESA certificates.

They claim ESAs can go everywhere (false - only service dogs have public access). No actual evaluation, just online survey. Blocking critics on ads. Community consensus: complete scam. Real ESAs need doctor letters (from actual therapist with personal knowledge of your condition), not online certificates. SupportPets certificates are legally worthless.

Key Findings

What It Is

Sells ESA certificates online

Main Risk

No actual medical evaluation (illegal for ESA documentation)

Best Action

Ignore SupportPets completely

The Pattern

→Sells ESA certificates online
→Claims ESAs have public access rights (illegal)
→No actual evaluation process
→Just online questionnaire
→Promises certificate delivered quickly
→Confuses ESAs with psychiatric service dogs
→Blocks negative comments on ads
→Makes claims that violate ADA

Red Flags

Warning: No actual medical evaluation (illegal for ESA documentation)
Warning: Claims ESAs can go in public places (completely false - only SDs have that right)
Warning: No mention of training requirements (ESAs don't need it, but real ones need doctor letters)
Warning: Confuses ESAs (housing only) with psychiatric service dogs (public access)
Warning: Deletes and blocks critics who post facts about ESAs/SDs
Warning: Selling worthless certificates as legal documentation
Warning: Misrepresents ADA protections
Warning: Easy money scheme from desperate people
Warning: Sued/criticized by service dog community

What To Do

1Ignore SupportPets completely
2If you need ESA: See your doctor/therapist (not online)
3They must have personal knowledge of your disability
4Get official letter on their letterhead with license number
5For housing: Give landlord doctor's letter (no 'registry' needed)
6Training your own dog: Get actual psychiatric service dog training
7Check ADA.gov for real service animal info
8Report SupportPets to FTC for deceptive practices

What NOT To Do

✕Don't buy SupportPets certificates (they're fake/worthless)
✕Don't expect public access rights with ESA (illegal claim)
✕Don't confuse ESAs with service dogs (completely different)
✕Don't think online surveys replace doctor evaluation
✕Don't register with any 'ESA registry' (don't exist, all fake)
✕Don't believe you can have any animal as ESA (must be appropriate)
✕Don't try to use fake certificate in public (illegal)
✕Don't support companies blocking critics

Copy-Paste Script

Purchased fake ESA certificate from SupportPets on [date] for $[X]. Certificate is fraudulent/worthless. Demand full refund within 48 hours or I file FTC complaint and chargeback.

FAQ

Is SupportPets legit?

No - it's a scam selling fake ESA certificates. Service dog handlers confirm it's 100% bullshit. They claim ESAs have public access rights (completely false - only service dogs do), perform no actual evaluation (required by law for ESA letters), and make illegal claims about ADA protections. The 'certificate' has zero legal value.

Do SupportPets ESA certificates actually work?

No. A piece of paper from SupportPets means nothing legally. Real ESA documentation must come from a licensed therapist/doctor who has personal knowledge of your condition. No online 'registry' or 'certificate' is required or recognized by law. SupportPets certificates are worthless.

Can ESAs go everywhere like service dogs?

Absolutely not. ESAs are protected in HOUSING ONLY (FHA). Service dogs have public access rights (ADA). SupportPets illegally claims ESAs can go anywhere - this is false and why they're a scam. An ESA cannot go in restaurants, stores, schools, or planes (except as paid pet in cabin). Only psychiatric service dogs with task training have public access.

How do I legally get an ESA?

See YOUR doctor or therapist. They must: (1) Know you personally, (2) Be familiar with your disability, (3) Believe ESA would help, (4) Write letter on their official letterhead with license number/NPI. That's it. No 'registry,' no certificate, no online survey. Your treater's letter is all a landlord can require. Never pay online companies for ESA 'documentation.'

Should I report SupportPets?

YES. Report to: (1) FTC (for deceptive practice), (2) Your state Attorney General, (3) Better Business Bureau, (4) YouTube (report ad as misleading). They're making illegal claims about ADA protections and selling worthless products. They deserve regulatory action. Don't let them scam others.

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